AdresseSales Management
•Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
•Conduct site inspections with prospective and existing clients
•Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients
•Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
-Electrical, internet, telecom, audio-visual and exhibit requirements
-Obtain guarantees of food and beverage events from Banquets and kitchen
-Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities
•Ensure rooming list is received 30 days prior to arrival with updated billing instructions
•Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner
•Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details
•Maintain visibility throughout events and be the on-site client liaison
•Follow up post-event to address any issues whilst soliciting return business
•Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel
Team Management
• Conduct performance review with the team under supervision
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management
Work Experience
• Diploma in Tourism / Hospitality Management
• Minimum of 2 years of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese
• Proficient in MS Excel, Word, & PowerPoint
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Service oriented with an eye for details
Benefits
- Take 2 days off/week
- 100% social insurance payment based on salary from the first day of work
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities
