Adresse• Assist and ensure that the setup of function room is in accordance to Banquet Event Order
• Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives
• Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function
• Keep track of banquet service operating equipment to ensure par level for smooth operations
• Plan the manning allocation/work assignment per Banquet event
• Assist Banquet Manager in staff’s development, counselling and resolving staff conflict
• Be aware of the procedure concerning hotel fire and life safety/emergency procedures
• Assist Food & Beverage Outlets in their operations within peak times when needed
Work Experience
• Minimum College education
• Certificate in Food & Beverage will be an advantage
• Minimum 2 years of relevant experience in a similar capacity
• Excellent reading, writing and oral proficiency in English and Vietnamese language
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work well in stressful & high-pressure situations
Benefits
- Employee benefit card offering discounted rates in Accor Hotels worldwideDevelop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability
