AdresseWith over 102 million customers in 56 countries, AXA's strong global franchises and three lines of expertise - Property & Casualty, Life & Savings and Asset Management - provide a distinctive business portfolio. As a company whose business is to protect people, we have a responsibility to leverage our skills, resources and risk expertise to build a stronger and safer society. To achieve our mission, we are committed to redefining the standards of our business so that we truly differentiate ourselves and earn the trust of our key stakeholders.
As an integral part of AXA, at AXA Group Operations (AXA GO) we create innovative technology and data solutions to help AXA fulfil its ambition of being a customer-focused, tech-led company. AXA GO is a young and dynamic division launched in 2019 and comprises 8,000 employees across 17 countries all around the globe from Paris, France to Pune, India. We are the ones providing advice, steering technological choices and giving AXA access to innovations that will support its transformation into a customer-centric tech-led company. For this, we work in close partnership with all AXA entities.
CONTEXT / TEAM
Identity & Access Management Center of Excellence (IAM CoE) is part of Business & Data Product Line within Group Technology Operations in AXA Group Operations.
IAM CoE is mandated to design, implement, deploy and operate globally shared products in IAM space for:
- Employees working for AXA (I AM-Employee)
- Users working for AXA business (I AM-Business),
- Customer users of AXA (I AM-Customer).
JOB PURPOSE
IAM CoE is looking for an IAM Expert with 2 main mandates:
- Provide strong expertise and credentials in Saviynt technology, that is the new global IAM Product at AXA Group level, and that will be deployed for various AXA entities over the next 3-5 years,
- Provide expertise and credentials in Broadcom (ex Computer Associates) IAM software, that are existing platforms to maintain and support for few years.
These mandates must serves the AXA Group ambitions, through the following key points of our IT strategy :
- Global “Move to the cloud” strategy ,
- Continuous enforcement of our Quality of Service and resiliency, to provide our internal customers with high level of service,
- Security and Data privacy by design, to ensure our customers, distributed around the world, comply with the numerous regulations in place and ones to come.
MISSIONS
To act as IAM Technical Lead on Saviynt
- Act as a point of reference for Saviynt technical topics (identify solutions and issuing recommendations) from product operations to evolutions,
- To maintain and enhance the new AXA global platform, its documentation (Target Operating Model, architecture, guides, procedures, etc.), according to Product lifecycle, roadmap and projects,
- Train herself/himself on other IAM technologies when needed and relevant (like PingCloud platform, designed by IAM CoE as a new Access Management platform) that are part of Saviynt ecosystem in AXA,
- Interact with entities counterparts (including Yammer/Confluence) on technical trends, practices, etc.,
- Communicate on IAM products with all stakeholders (AXA GO management, AXA entities account manager, application owners, developers, …),
- Act as an AXA representative in Saviynt customer board, to share and put in priority our needs/wishes for new enhancements or influence Saviynt Product roadmap.
To act as IAM Technical specialist on Broadcom (ex Computer Associates) Identity Manager platform
- Contribute to the various technical activities of the existing platform,
- Act as an AXA representative in Saviynt customer board, to share and put in priority our needs/wishes for new enhancements or influence Saviynt Product roadmap.
To support IAM Quality of Service
- Manage complex IAM IPC (Incident Problem Change) and train BAU teams on standard operations,
- Contribute to or facilitate secure operations of the services (e.g. responses to audit / pentest points) to meet AXA GO SLAs,
- Contribute to the continuous improvement of operational organisation and procedures (e.g. monitoring) to improve our efficiency and enable savings when relevant.
To assist the project teams for onboarding new client to our IGA platform
- Provide support during the demand management process, analysing fit of client’s requirements to existing use cases and scoping the effort to execute the demand
- Collect technical requirements and execute the onboarding,
- Gather demand priorities and help follow-up and solve pending topics,
- Contribute to the use cases catalog facilitating service delivery for new projects.
To onboard and animate the AXA GO IAM CoE team and AXA Group IAM community
Your Profile
Technical skills
- 5 years of proven successful experience in Information security / IAM as specialist or expert in large scale organization in a Shared-Services setup,
- Proven experience with Saviynt IGA cloud platform,
- Proven experience with CA Identity Manager, Identity governance and Identity portal,
- Expertise in Directories, SQL, Certificates, PKI, Java and Middleware are recommended to manage the existing technical environments
- Expertise in IAM concepts, solutions and services: identity management & authorizations, authentication/access control,
- Familiar with network, workplace and infrastructure domains,
- Experience in programming languages,
- Familiar with Project Management and Service Management practices.
Non-technical skills
Ability to communicate and negotiate in an international / multi-cultural environment,
“Service-oriented” person with skills in managing client relationships: requirements, delivery, quality of service…
Management of priorities and complex situations with multiple stakeholders (IAM, other AXA GO, OpCos, Global Service Center, etc.) while keeping good relationships,
Fluent written & spoken English, and a second language a plus.
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities
What We Offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
