Java Support Consultant

Description de l'emploi

We are looking for Java Support Consultant for our client's project based at Belfort, France

Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures
Creating, scheduling, monitoring jobs, troubleshooting jobs
Able to lead team and connect with client on regular basis
Responsible to help team in day-to-day operations
Go through logs and trace back to code as to what is going wrong
Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support
Execute and manage day-to-day operations via ticketing tools and processes
Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information
Responsible to test the application features, should understand any testing tool

Experience in Core-java, J2EE and AWS
Strong understanding in Relational database concepts
Should have an exp. in framework like Spring, Struts, etc
Good knowledge and work experience of Oracle Database, PL/SQL
Experience with Maven, GIT, html, JSP, CSS, JavaScript
Ability to communicate, friendly and cultural behaviour during customer contact and should have strong customer focus
Strong written and verbal communication skills
Flexible to work in shifts on rotation basis
Willingness and ability to multi-task
Willingness to learn the Product/Platform and associated technologies
Should be able to handle client call, manage & mentor team
Ability to be learn and apply new processes and tools
Technical understanding of products/services and/or ecosystem being supported

Refer code: 2720144. Joblift - Le jour d'avant - 2024-03-28 04:03