Payment Project Manager

The Project Manager manages multi customer projects. Project Manager responsibilities includes several customer projects.

Each project is composed of payment at store and payment on-line in the banking and the retail environment. He/She has a key role in the customer relationship management in a perfect coordination with the Key Account Manager.

Key Responsibilities:

Manage the global project (s) assigned to him according to the agreed objectives and planning
Manage the relationship with the customer, set the overall project governance, and ensure it is applied both internally and by the customer.
Behave in front of the customer as WorldLine representative
Lead his core team and progress on agreed initiatives:
Gather data, identify contingencies and required enabling activities
Drives a culture of Efficient Delivery
Provide a central node of communication for project status across the organization
Work closely with IT and business counterparts to build consensus and collaboration
Develop infrastructure and accountability for regular, extensive communication and team-work
Requires ability to monitor and drive projects through clear process development and team management, working to goals and execution
Ability to work across functional and business unit lines and develop and maintain a culture of partnership between different parts of the organization
Ensure development of detailed execution plans and oversee the implementation
Monitor progress post-execution and identify any further adjustments or activities
Implement and optimize project delivery methodology
Coach the team members adhering to the internal processes and quality;
Implement metrics and reporting for the projects


Skills / Experience Requirements

7-10 years in project management experience
Demonstrated experience in large and complex project management, estimation of time and costs, execution to plan, management of risk.
Experience working with geographically dispersed teams
Experience Payment industry or E-payment knowledge is a plus
Experience managing projects with customer project background
Experience with a professional, structured Project Management Methodology is a must (i.e. Prince2, CMMI, PMI)
Experience in implementation of continuous improvement methodology (Lean, Six Sigma, IPMA etc.) is nice to have


Behaviour skills

Ability to work cross-culturally and across regions
Demonstrated leadership, relationship building, networking and collaboration, negotiation, influencing, and persuasion skills
Ability to build consensus in an environment of conflicting interests and ensure execution of agreed initiatives - focused towards results
Strong ability to analyze complex situations, helicopter view
Strong operational orientation
Strong communication skills
Assertive and a driver


Languages

French / English excellent communication skills (both oral and written)
other European languages optional / a plus