Adresse
Forme de travail- Direct and focus the resources within used car refurb function to achieve best outcomes whilst developing and driving robust and flexible processes to meet current and future business demands.
- Select and build the service team, giving them tools and clear objectives to be successful and meet their targets. Carrying out monthly performance and development reviews with leaders, understanding what is needed for them to develop their role, setting clear goals, expectations and follow ups
- Regularly review KPIs, identifying trends and reviewing in more detail with you team and peers to quickly address any negative trends or issues
- Proactively lead your team, being present in the field and ensuring leader are empowered to make the right local decisions to drive the business forward
- Manage financials from a used car refurb perspective for the country, maintaining an overview of cost savings, employee expenses, operational costs, profit and loss and revenue
- Liaise closely with broader business areas including, but not limited to, Sales, Delivery, EHS (Environment, Health & Safety), HR, Recruitment, ensuring a strong network of peers.
