AdresseAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.
Job Summary
Join our dynamic team and play a pivotal role in driving unparalleled success! As a key player, you will be instrumental in delivering exceptional top and bottom-line growth by establishing robust customer partnerships. Embrace the opportunity to shine as an end-to-end System Solution provider, contributing to financial and commercial excellence. If you're ready to make a significant impact and be part of a forward-thinking organization, seize this chance to be a driving force behind our success!
In this role you will be based in Paris/France orGroot Bijgaarden/Belgium.
What you will do
- Manages the team who are First line of response for receiving customer issues.
- Monitor pipeline of AM / PM / VMR / Services to meet targets with early mitigations/escalations in case of deviations.
- Coaches & drives growth of sales by accurate forecasting
- Guides & exhibits to team to capture insights from customers/data to upsell / cross-sell by creating leads and opportunities.
- Operational Excellence: Overall responsible for timely and smooth internal and customer operations with Tetra Pak
- Planning & Forecasting: Overall responsible for forecasting of PM / AM and Services to secure base material, production & financial planning
- Monitors profitability, timely implementation, and Services Contracts.
- Supports Account Management along with team including driving common agendas and operational excellence objectives.
- Ensures on time execution of invoicing for Packaging / Additional Material / Design.
- Participates in credit control meetings / supports actions to reduce order blocks for smooth operations.
- Ensures master data updates.
- Use data and insights (external and internal) to improve efficiency / effectiveness & synergy across the team.
- Drives proactive Quality and Continuous Improvements (CI) across various touch points using data; CX Improvements and Non-CX improvement actions – Promotes Digitally way of working and self-serve. Drive deployment of MRK & Action Order
- Liaises with BU’s and factories to escalate the voice of customer & market to expediate resolution & keeps the customers updated.
- People Management: Coach and provide on the job guidance and learning to reporters.
- Identify competence gaps & ensure learning plan is in place. Support in case of complex situations/negotiations/escalating voice to Management team/resource providers when required.
We believe you have
- University degree in Engineering, Business Administration or equivalent.
- At least 10 years in a Supply Chain Operations and/or in a business role. Experience of covering a techno-commercial agenda across functions/ platforms / global.
- Change management.
- Project Management skills and experience.
- Commercial understanding.
- Proven experience of driving the strategic agenda as well as managing vision and purpose.
- Excellent communication skills and good stakeholder management skills.
- Good knowledge of French and English
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on 14th March,2024.
If you have any questions about your application, please contact Gizem Dogan.
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
