Java Consultant

Principal Consultant, Java Support

Function: Operations

Location: Belfort, France

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Responsibilities

· Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.

· Able to lead team and connect with client on regular basis

• · Responsible to help team in day-to-day operations.

· Go through logs and trace back to code as to what is going wrong.

· Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.

· Execute and manage day-to-day operations via ticketing tools and processes.

· Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.

Qualifications

• Minimum qualifications

· B.E./ B. Tech/ MCA or equivalent

Preferred Qualifications

• · Experience in Core-java, J2EE and AWS

· Strong understanding in Relational database concepts

· Should have an exp. in framework like Spring, Struts, etc.

· Good knowledge and work experience of Oracle Database, PL/SQL

• · Experience with Maven, GIT, html, jsp, CSS, JavaScript

· Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.

· Flexible to work in shifts on rotation basis

• · Willingness and ability to multi-task.

· Willingness to learn the Product/Platform and associated technologies.

· Should be able to handle client call, manage & mentor team

• · Ability to be learn and apply new processes and tools.

· Technical understanding of products/services and/or ecosystem being supported.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.